The skills and characteristics needed to be a successful Learning and Development Manager

Skills Characteristics Learning and Development manager

In this article, we take a quick, light-hearted look at the skills and characteristics needed to be a successful Learning and Development Manager (warning: our tongues were ever so slightly in our cheeks when we wrote this!).

Sam Russell

By: Sam Russell – November 2015


First of all, take several years to develop all the skills and personality traits you would need to be a successful leader in any field then add generous quantities of the following…

Take all of the skills that are important for success in any leadership role and add the following to make a good Learning & Development Manager:

  1. The ability to maintain your sense of humour and smile when really you want to rip someone head off
  2. The curiosity of a dead cat
  3. The courage of several lions
  4. The genuine desire to help others improve/succeed
  5. The patience of the most saintly of saints
  6. The ability to turn a paupers budget into a world-class training program
  7. The ability to decipher training requests that look like they’ve been done in Martian into a professional program description
  8. The influence and negotiation skills of a bazaar trader to get funds from a reluctant CEO
  9. The ability to ‘herd cats’ (cats seem to play a big part in this!)
  10. The stiff upper lip of a Victorian Englishman

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